from our docks to your doorstep
Seafood Shipping & Delivery
We specialize in delivering fresh and frozen seafood from the coasts of Ecuador and Peru to customers across the globe. Our logistics and cold chain systems are designed to preserve product freshness.
Shipping Rates
All ❄ freshly frozen items ship FREE nationwide when you order $325+ (after discounts) of ❄ freshly frozen items. Orders containing less than $325 of these items will ship at a flat rate of $19.99 nationwide. Fees are calculated at checkout or via a custom quote for wholesale clients.
• FREE shipping is available on additional products, shop all free shipping eligible items.
• Frozen Seafood (Int’l) Cold Chain takes Sea or Air Cargo 3–7 business days
• Bulk/Wholesale Orders Refrigerated Container Freight 7–21 days
How We Ship
Freshly frozen, live/fresh, and shelf-stable items ship in separate boxes to ensure optimal quality. You are able to select a desired delivery date at checkout.
• Freshly frozen items are in transit for 1-2 days and delivered on the date you select at checkout.
• Live and fresh items are in transit for 1 day and delivered on the date you select at checkout.
• Shelf-stable products are typically delivered within 3-5 days of the order being placed.
Packaging & Temperature Control
All seafood orders are carefully packed using:
• Insulated boxes with gel packs or dry ice
• Vacuum-sealed and frozen-at-source packaging
• Tamper-evident labeling and temperature tracking
Our cold chain infrastructure ensures your order arrives in perfect condition.
Shipping Destinations
We currently ship orders to over 20 countries, including:
• North America (USA, Canada, Mexico)
• Europe (Spain, France, Germany, Netherlands, Italy, and more)
• Asia (China, Japan, South Korea, Singapore, UAE)
• South America (Brazil, Chile, Argentina), Middle East & Oceania (on request)
Curated By Experts
Preserving Freshness Every Step of the Way
Our History
Seafood Recipes
Shipping & Delivery
Seafood Blog
🕐 Order Processing & Cutoff Times
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Orders are processed Monday through Thursday
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Cut-off time: 12:00 PM (Ecuador local time) for next-day dispatch
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Orders placed after the cut-off may be shipped the next business day
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No shipments on weekends or public holidays to preserve product quality
- Shipping fees vary depending on: Order size and weight Destination country Product type (fresh vs. frozen)
❄️ Delivery Conditions & Claims
To ensure customer satisfaction:
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Always inspect your delivery upon arrival
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If your seafood arrives damaged, spoiled, or incorrect, contact us within 24 hours with photos and details
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We do not accept returns due to the perishable nature of seafood
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Refunds or replacements may be offered based on our review of the seafood order/delivery.