info@seafoodoceano.com

Privacy Policy for Seafood Oceano

Effective Date: [Insert Date]

Welcome to Seafood Oceano, your trusted source for premium, sustainably sourced, and fresh seafood delivered directly to your doorstep. We value your privacy and are committed to maintaining the highest standards of transparency and protection when it comes to handling your personal information. This Privacy Policy explains how Seafood Oceano (“we,” “our,” or “us”) collects, uses, discloses, and safeguards the personal data of customers who visit or make a purchase from [www.seafoodoceano.com] (the “Site”).

By using our site, subscribing to our seafood offers, or placing an order for wild-caught or farm-raised seafood products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information in order to deliver a seamless and secure experience while shopping for seafood online, whether you’re browsing, building your seafood cart, or checking out.

a. Information You Provide Voluntarily

You may provide us with the following personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (credit/debit card, PayPal, etc.)

  • Special delivery instructions

  • Account login details (if registered)

  • Preferences for marketing communication

This data is collected when you:

  • Create an account on our seafood website

  • Place an order for seafood items like lobster tails, oysters, clams, crabs, and shrimp

  • Subscribe to our newsletter for seafood deals or promotions

  • Contact our seafood support team via phone, chat, or email

b. Automatically Collected Information

As part of operating a secure and fast online seafood platform, we automatically gather:

  • IP address

  • Browser and device type

  • Referring URLs

  • Pages viewed

  • Time and date of visit

  • Geographic location

  • Clickstream data

  • Shopping cart activity

This data is used for analytics, order accuracy, fraud prevention, and website improvement.

2. How We Use Your Information

We only use your information in ways that are necessary to run an efficient, secure, and customer-friendly online seafood marketplace. We may use your data to:

  • Fulfill seafood orders placed online, including live lobster, frozen fish, and shellfish

  • Communicate order status updates, such as shipping and delivery confirmation

  • Process payments securely through PCI-compliant gateways

  • Customize your browsing experience based on preferences

  • Send special offers, flash seafood sales, or new product updates via email

  • Improve the user interface of our seafood store based on analytics and customer feedback

  • Comply with legal or regulatory requirements involving food safety or transaction records

3. Sharing and Disclosure of Information

Seafood Oceano does not sell, lease, or trade your personal data to any third party. However, we may share your data with select third parties to complete essential business operations:

  • Payment Processors: For secure seafood checkout and fraud prevention

  • Shipping Carriers (e.g., UPS, FedEx): To deliver your fresh or frozen seafood to your home or business

  • Email Marketing Platforms: To send you curated seafood recipes, delivery alerts, or exclusive online seafood promotions

  • Analytics Providers: To help us improve the layout and features of our online seafood store

  • Legal and Regulatory Authorities: When required by law for safety or compliance reasons

4. Cookies & Tracking Technologies

To provide the best user experience possible, we use:

  • Cookies

  • Web beacons

  • Pixels

  • Google Analytics

  • Facebook Pixel

These tools help us:

  • Remember items in your seafood shopping cart

  • Save login credentials

  • Serve personalized ads and recommendations

  • Analyze site traffic and user behavior

You may disable cookies through your browser settings, but this may limit some features of our seafood website.

5. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your seafood orders

  • Maintain legal or financial records

  • Enhance your repeat purchase experience

  • Provide ongoing customer support

6. Your Privacy Rights

Depending on your region (e.g., California, EU, Canada), you may have specific rights:

  • Access personal data held by us

  • Correct or delete inaccurate data

  • Opt-out of direct marketing emails

  • Request a portable copy of your data

  • Request that we restrict processing under certain conditions

To exercise your rights, email us at info@seafoodoceano.com.

7. How We Protect Your Data

We take seafood ecommerce security seriously. Your data is protected with:

  • SSL (Secure Sockets Layer) encryption

  • Secure servers and firewalls

  • Regular malware scans

  • Third-party PCI-compliant checkout partners

  • Access controls and data minimization practices

8. Third-Party Links

Our site may link to third-party platforms, including recipe blogs or seafood partner sites. This Privacy Policy does not cover external websites, and we encourage you to review their policies.

9. Children’s Privacy

Our products and services are not intended for use by children under the age of 13. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or seafood sourcing practices. Changes will be posted with an updated effective date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Seafood Oceano
📍 Address: [Insert Company Address]
📧 Email: info@seafoodoceano.com
📞 Phone: +1 (XXX) XXX-XXXX
🌐 Website: [www.seafoodoceano.com]