What is the Freshness Guarantee?

Our Freshness Guarantee helps take the guesswork out of planning and shopping by letting you know the minimum number of days from delivery that you can expect your product to be fresh. Check out our storage, handling, and freezing instructions for the best results! It...

Do you offer free shipping?

Yes! We do have free shipping options. Freshly frozen orders over $325 (after discounts) ship free nationwide. We also have certain products that offer free shipping, including our live shellfish. For more details, view our Shipping & Delivery...

Do you have a pick up option?

At this time, we do not offer order pick-up. We deliver right to your door and ensure your order is carefully packaged within a thermal-insulated liner in a corrugated box. We use food-safe, frozen gel packs or dry ice to keep your seafood cold. For FREE delivery...

Where do you ship from?

At Seafood Oceano, we ship from multiple locations to ensure you receive the freshest, highest-quality seafood while also providing affordable or free shipping options wherever possible. For detailed shipping information specific to each product, please refer to the...

Do I need to be home to receive my delivery?

No, you do not need to be home. We don’t require signatures on our deliveries, and we pack our boxes to ensure they will stay at the optimal temperature even after being delivered.  If you would like to have a signature required, please make a request with our...