How do I contact your customer service team?

Visit our Contact Us page to find a convenient way to contact us and see our standard customer service hours. If you would like to chat with a live agent during business hours, click on the chat icon. At any time during the chat session, click “No, I need more...

Can I visit and purchase seafood from the market?

Seafood Oceano does not have a public retail location. We operate as a direct-to-business and direct-to-consumer online seafood exporter, sourcing from Ecuador’s top fisheries and delivering fresh and frozen seafood straight to your door or distribution center. Our...

Where are you located?

Seafood Oceano is headquartered in Ecuador, along the Pacific coast—right at the source of some of the world’s freshest and most sought-after seafood. We also maintain a logistics and sales office in Miami, Florida to support our international operations. Seafood...

Do you have a store?

Seafood Oceano operates exclusively online, with no physical storefront. Our digital marketplace is open 24/7 at Seafoodoceano.com, allowing you to browse and order premium seafood anytime, from anywhere. We deliver directly to your business or doorstep—fresh from the...