by Ocean08 | Jun 11, 2025 | Orders & Payment
We are committed to delivering only the freshest and highest-quality seafood. In the event that you receive seafood that is not up to our standards or is damaged upon arrival, please contact our customer service team immediately. We will investigate the issue and can...
by Ocean08 | Jun 11, 2025 | Orders & Payment
At SeafoodOceano.com, we use advanced freezing and packaging techniques to lock in peak freshness, quality, and flavor—from ocean to arrival. Our seafood is frozen immediately after harvest using industry-standard flash-freezing methods, which often involve misting...
by Ocean08 | Jun 11, 2025 | Uncategorized
General Seafood Storage Tips Ideally, your freezer should be set at or below 0°F; Refrigerator should be set at or below 40°F. We find 35-38°F ideal. Keep in original packaging when possible. Label any product you re-package and when it was received. Frozen Seafood...
by Ocean08 | Jun 11, 2025 | Orders & Payment
Any request to change or cancel an order must be received by 6:00 PM EST, the day before your order ships. Our customer service team will do their best to make your requested changes. Please contact us for...
by Ocean08 | Jun 10, 2025 | General Questions
Visit our Contact Us page to find a convenient way to contact us and see our standard customer service hours. If you would like to chat with a live agent during business hours, click on the chat icon. At any time during the chat session, click “No, I need more...
