by Ocean08 | Jun 11, 2025 | Orders & Payment
If the carrier service shows your order has been delivered, first look around the property to see if it was left in an unexpected location. Next, ask neighbors and check mailrooms. Once all the options have been investigated, contact customer service for...
by Ocean08 | Jun 11, 2025 | Orders & Payment
Packing mistakes can happen and you receive a wrong item or partial order. We apologize for the inconvenience and are happy to make it right. Please contact customer service for...
by Ocean08 | Jun 11, 2025 | Orders & Payment
We are committed to delivering only the freshest and highest-quality seafood. In the event that you receive seafood that is not up to our standards or is damaged upon arrival, please contact our customer service team immediately. We will investigate the issue and can...
by Ocean08 | Jun 11, 2025 | Orders & Payment
At SeafoodOceano.com, we use advanced freezing and packaging techniques to lock in peak freshness, quality, and flavor—from ocean to arrival. Our seafood is frozen immediately after harvest using industry-standard flash-freezing methods, which often involve misting...
by Ocean08 | Jun 11, 2025 | Uncategorized
General Seafood Storage Tips Ideally, your freezer should be set at or below 0°F; Refrigerator should be set at or below 40°F. We find 35-38°F ideal. Keep in original packaging when possible. Label any product you re-package and when it was received. Frozen Seafood...