by Ocean08 | Jun 11, 2025 | Shipping & Tracking
No, you do not need to be home. We don’t require signatures on our deliveries, and we pack our boxes to ensure they will stay at the optimal temperature even after being delivered. If you would like to have a signature required, please make a request with our...
by Ocean08 | Jun 11, 2025 | Storage, Packaging & Handling
Yes! We continuously strive to find the most sustainable options that provide you with the highest quality seafood. The cotton liner is biodegradable. Simply remove the plastic around the cotton liner, place the plastic in the recycling bin, and place the cotton liner...
by Ocean08 | Jun 11, 2025 | Storage, Packaging & Handling
Freshly frozen and live/fresh items (non-frozen) ship in separate boxes. Frozen items ship with dry ice. Shipments with dry ice will remain frozen during transit and will arrive frozen. Live and fresh items (non-frozen) ship with frozen gel packs. The frozen gel packs...
by Ocean08 | Jun 11, 2025 | Storage, Packaging & Handling
Your seafood arrives carefully packaged within a thermal-insulated liner in a corrugated box. We use food-safe, frozen gel packs or dry ice to keep your seafood cold. Feel free to reuse your frozen gel packs, and your dry ice will evaporate. Frozen items ship with dry...
by Ocean08 | Jun 11, 2025 | Storage, Packaging & Handling
On each product page, you can find a freshness guarantee with this information located underneath the “More Info” section. You can also reference our Seafood Storage, Handling & Freezing Instructions for general information on how long products will...
